Fluid – Truck Share helps Denver based The Olive and Poppy meet their high demand without the hassle of managing a fleet of vehicles. We recently sat down with Shannon and asked her to share some information on her company and her thoughts on how Fluid helps ease her delivery logistics so she can focus on what matters! Here’s what she has to say.
Q: Tell us about your business, what do you do?
A: We are a high-end floral company that specializes in event design. Focusing on Weddings and Corporate business.
Q: How long have you been in business?
A: We have had The Olive and Poppy since January 2015, but have experience in our industry for the last 17 years.
Q: What do you love the most about your job?
A: That it’s never the same. The relationships we get to build with our clients, the trust that they give us, and that our imagination is our only limit!
Q: What do you think is the best thing about your business?
A: Our customer service and our eye for detail and originality. A referral is the best compliment that someone can give you, so anytime you are able to build that type of relationship with your client, I think we have succeeded. We pride ourselves on knowing that whoever starts out as a client, ends up being a friend!
Q: When did you start using Fluid?
A: We randomly received an email from someone saying that they had a van in the area. I didn’t think too much of it, probably deleted the email because it wasn’t necessary to us. HOWEVER!!!!! that one email definitely planted a seed. There was a weekend we went to go pickup our rental from a car rental agency and they said they were out of vans for the weekend. After sitting there for an hour wasting time. I googled van rental in a panic, saw Fluid pop up as an ad, and remembered the infamous email that had been sent to us.
Q: How did it help your business?
A: I love the accessibility of it. There’s literally no waiting in lines places, paperwork to fill out every time, that there’s vans all over town, price point is fantastic, being able to rent for a few hours and then return without being charged for the full day, the people that we’ve had encounters with have been super friendly. This list could go on and on!
Q: Tell us about your experience as a lender. Why did you decide to list your van on Fluid?
A: Ours is a seasonal business. So, while we have a van of our own that is usually in use by one of our employees there are definitely months that it’s sitting around doing nothing. Being able to put our van on there for other people to have the same convenience has been awesome!
Q: Would you recommend other businesses to use Fluid, either to borrow trucks, or lend theirs while they don’t use them?
A: Well, that’s a no brainer! I feel like we can’t get the word out fast enough for you guys! Such a necessary market for people in the event industry!